It is a good idea to use a standard list of questions during the problem formulation and analysis phases and when drawing up a plan of action.

Method

Answer the following questions:

  • Who?
    Who is involved, who has to implement it?
  • What?
    What is the problem, what has to happen?
  • Where?
    In what situation is it happening, where must the solution be implemented?
  • When?
    How long has the problem already existed, when does it have to be solved by?
  • Why?
    What is the (actual) objective?
  • How?
    How were solutions that have already been tried out formulated, and how does the new solution have to be introduced?

5xW+H

Assignment
For the last ten years, you have gone jogging with the same group of people three times a week. You now have to organize a party. Work out the details using the questions listed above.

Tips and tricks
• Use a standard mind map with Who, What, etc.
• Also ask the provocative questions “what if?” and “how else?”